In case of too much dirt cut the debris. Unclog your vacuum hose and filter. Mainly, the dust cup collects all the dust and stuck dirt. I think there is some mechanical malfunction and it should be repaired. My shark vac navigator handle attachment red button release is lose and not detaching! I have the cordless shark navigator. Your vacuum cleaner dust cup has a fixed space to gather dust. This happens when something is up with the Navigation Algorithm. So, the basic problem is done now it’s the turn for the major issues. This removes robot data, including Wi-Fi credentials, maps, schedules, settings and preferences, 3rd party speaker connection, and almost every other thing from your device and app. Check if the push button is stuck or not. Have tried to turn it on several days in a row. Shark vacuum problems affect how well the vacuum operates, including preventing it from picking up dirt and debris properly and potentially causing the machine to release already-contained dirt into the air. Currently outside. A thorough checking should fix the problem. This should be covered by warranty. More suggestions? Let me know how it goes. Switch off and unplug your vacuum. I appreciate any help with this! The center button is trivially the “Clean” one. Use of incorrect charger may create a risk of fire. Then there were days when it would start cleaning on its own or keep bumping into walls like Little Dobby. Roomba 960 Review – High Tech Features, Budget Price. Among users who faced problems in using the device most of the cases are similar. We learned the hard way that there’s nothing eerie or spiritual about our Shark Ion Robot RV750. For a dead battery, recharge and make sure that it is always fully charged before a cleaning cycle. It happens many times that the setup is done awesome and you have followed every single instruction given in the manual but still it’s not connecting. Called Shark and replaced my unit for $25 shipping. Fix it accurately because a loose connection can be a reason for not working. So, it’s obvious to clean the dust cup at least 3 days a week. Sometimes just like the air duct the hose also gets blocked by dirt. Check if the position is accurate. Hey Sherry, Shutting off with blinking lights!! Apply the restart procedure we have suggested up in the basic setup, you will get a good result. Hi, I have a shark lift away it’s been working find but the brunch stops when it’s pulled backwards, any help u can offer to help fix this would be great, thanks. The tiny brushroll of the stair brush stuck? Which Roomba to buy? The other one doesn’t suck into the cup but deposits dust on the foam filter. Such can happen anytime and I think your cousin has nothing to do with it. Here are some helpful tips for solving the most common problems in iLife, Neato, Shark ION, Deebot and Roomba robot vacuums. My vacuum sounds like it does have no power left when in use, I have replaced the battery pack with a new one, bought new charger, still doing the same thing. It is located right beside the portion where basic product specifications are given. The front soft roller is not working. i like my vacuum would like to be able to keep it working, can you help? Even then if the issue persists and you find your robot bumping around mostly when it is trying to find the charging dock, follow the steps we laid out in Problem: 3. If not, reset it. The Shark Ion Robot 750 is a relatively solid cleaner, though it could do better. Is there a band that spins it? The customer helpline is impossible to get through to. Check if everything is absolutely fine. So I took the old side wheel that was still good off the first robot and put it on the second robot. The motor is the major part of the vacuum cleaner. Hi i have bought shark rocket hv320 before 2 months. Easy enough, I pulled the brushroll out, but it wasn't dirty at all. If everything is okay, check the switchboard and the main connection area. I bought an Apex about 3 months ago. I’ve cleaned all of the filters but the hose is in desperate need of cleaning. Hello Julie, 30 DO NOT vacuum up flammable or exposed electrical outlets. Don’t freak out. I have a Shark APEX DuoClean with Zero-M Powered Lift-away Upright Vacuum. There might be problems in the motor. Repair the fuse: It won’t work in case of a fuse connection. I watched a video on removing the brush. Why perform a factory reset? Use a clean and dry cloth to dust off the bumper lens. Shark APEX Upright Vacuum with DuoClean for Carpet and HardFloor Cleaning, Zero-M Anti-Hair Wrap, & Powered Lift-Away with Hand Vacuum (AZ1002), Espresso. Here’s what you can do: Your Shark Ion, will not start squiggling all over your house at 3 am anymore. And the key weapon of the Shark vacuum in its combat against dirt is its efficient brush roll, which is also called an agitator. Plug again: Now attach the plug on the switchboard. maybe? 40. If you still do not have a shark vacuum cleaner or have been planning to get a new one, you should take a Shark APEX. It had a clog at the hose where the rotating brush is attached. This is more likely to be a mechanical problem. It looks as if it hasn’t been put on properly and is stuck how can I release it without breaking it. I’ve cleaned everything but no improvement, and still has good suction. You can give it a dry wash with an old used toothbrush. what about now? Refer to the image below. Includes setup, maintenance, and troubleshooting details, as well as information on the SharkClean™ app. Hello Ana, sorry to hear about the inconvenience. I have a Shark Rotator Professional vacuum and the brush roller quit rotating, everything else seems to be working fine, any recommendations to fix would be appreciated, We have a Shark Professional vacuum and the brushes stopped spinning when using. And every time taking it to mechanics for repair is trouble. But the sucking process can get stopped because of some reasons. Any advice [please? Repair it first and then plug the vacuum cleaner. Buy a Dyson instead, see what happens. Yes, it lacks some of the fancy functions of other more expensive models. Turn on: You need to turn on the device now. This is great value for money and does a good clean up job on the whole. My vacuum won’t start and the hose and filters are clean. If a factory reset is performed from the robot itself, the cloud data, app data and account associations will remain in-tact. Your email address will not be published. These are machines after all. Check the hose and pull out the dirt to fix it back to work. So, set it accurately to work correctly. August 13, 2020 Elaine. DO NOT charge appliance with the power on. The brush roller is clean of hair and threads and you can spin by hand. How do I change the belt? The battery is the power source for the appliance. DO NOT carry the appliance with your finger on the power button. The other two side buttons are “Dock” and “Max” respectively. I have a Shark Duo Clean. Attach wheels and your Shark vacuum is ready again to work. If there is any clog in the hose lay the vacuum cleaner down and search for the blockage and clean it out. In most of the cases, a clogged hose is a reason for loud noises and less suction. Your Ion has its brushes clogged with debris and high pile carpet fibers ( high pile carpets can be a nuisance for little robots. The wand on my Shark upright sounds like it is clicking into place but the wand release button stays depressed which means I am unable to use in an upright position as the wand just pulls out as I pull it back towards me? Anyway, since this is not the reason, I think there’s a technical issue. Besides, according to the cup’s size have an idea of how much dust it can load and when you should clean it. Remove any object standing within a 1-meter radius on each side of the docking station. Check the switchboard as well. Then there is the master troubleshooter- the factory reset. Did you manage to fix the issue? Have you figured it out yet? The manual of the Shark APEX is found out for you. Besides, cleaning them regularly is a must. except for the high price, Dyson outweighs Shark on every aspect. Thanks, Because most of the time the vacuum cleaner stops working because of the stuck dust and blocked area. Check below to troubleshoot your shark vacuum cleaner problems. We have cordless Shark vacuum cleaner. You should leave it to the expert. Many times just by restarting the vacuum cleaner it starts working again. I waited a few minutes used it again and same thing, would not shut off! Clog in the hose is another reason for the blockage. The first on hit it’s first year anniversary, would run for a 3-5 minutes, shuts off and the lights start blinking! The Shark ION RV750 robot vacuum cannot replace an ordinary upright vacuum cleaner when it comes to cleaning power. Hard resetting or rebooting your Shark Ion is not something you do every day. Mine just started losing power, quit, and just light stays on. You should now have much more of an idea about the capabilities and functions offered by the Shark ION 750 robot vacuum cleaner. FAQs, troubleshooting & manuals Buy replacement parts Register a product Check order status Get warranty information Return a product Get app help Contact Shark ® Join the Clean Evolution ® . 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